Terms and Conditions
Last updated: 30 July 2026
These terms govern the relationship between Kubo Loko and anyone who hires the services described on this site (websites, packages, extras and aerial content). They don't apply to simply browsing the site or using the free site-analysis tool, which is available without any contract.
Who provides this service
The services described on this site are provided by Kubo Loko, a creative agency based in Portugal and run independently by Miguel Barras. Our full tax identification and business registration details always appear on the proposal or invoice sent to anyone who hires our services, and can be requested directly from us before any agreement is closed, at geral@kuboloko.pt.
Services and packages
The packages, extras and prices shown on the site are a starting point and may be updated at any time. What applies to each project is always the scope, price and timeline in the specific proposal accepted by the client, not the version of the site at any given moment.
Quotes and hiring
The initial quote is free and non-binding. A project is only considered hired once the client explicitly accepts a proposal (in writing, by email or WhatsApp, or by signature), with the scope, price and timeline defined.
Pricing and payment
The setup fee is paid on the terms agreed in the proposal (usually before launch or in stages). Monthly fees (hosting, maintenance, recurring services) are billed in advance. Continued non-payment may lead to monthly services being suspended, after prior notice to the client.
Timelines
Timelines communicated in a proposal are good-faith estimates and depend on the client providing content, access and approvals on time. Delays on the client's side in supplying what's needed may push back the delivery date, without that being Kubo Loko's responsibility.
Client obligations
The client agrees to provide the content, copy, images and access (for example to the domain, DNS or social media) needed for the project, to ensure they hold the necessary rights over what they provide, and to review and approve deliverables within a reasonable time.
Intellectual property
Once paid in full, the client owns the final design and content of the site delivered for the project. Kubo Loko keeps the right to showcase the completed work in its own portfolio, website and social media, unless otherwise agreed in writing. Tools, templates, reusable code and know-how belonging to Kubo Loko, used to produce the work, remain Kubo Loko's property.
No guaranteed results
Services such as SEO, social media management, Google Ads or digital marketing don't guarantee specific Google rankings, follower counts, sales or return on investment. Results depend on factors outside our control, such as competition, changes to third-party algorithms, the market or the client's own decisions.
Third-party services
Delivering our services may depend on third-party platforms (for example hosting, WhatsApp, Google, email tools). Kubo Loko doesn't control or guarantee the continuous availability of those services, and isn't responsible for failures caused by them.
Limitation of liability
Kubo Loko isn't liable for indirect losses or loss of profit, nor for damage resulting from content provided by the client or the unavailability of third-party services. Where applicable, our liability is limited to the amount actually paid for the service in question in the 12 months prior to the event that caused it.
Cancellation and termination
Monthly services can be cancelled by either party with reasonable prior notice (usually 30 days, unless otherwise agreed in the proposal). On ending a service, the client can request a copy of the site or delivered content within a reasonable time. Continued non-payment may lead to the site being suspended or taken down.
Confidentiality
Business information shared by the client during a project is treated as confidential and isn't disclosed to third parties, except where legally required or expressly authorised by the client.
Data protection
How personal data is handled is described in our Privacy Policy.
Force majeure
Kubo Loko isn't responsible for delays or failures caused by circumstances beyond its reasonable control.
Changes to these terms
We may update these terms at any time; the version that applies to a specific project is the one in force on the date the corresponding proposal was accepted.
Governing law and disputes
These terms are governed by Portuguese law. In case of disagreement, we always aim to resolve the matter directly first; if court proceedings become necessary, the courts of Lisbon have jurisdiction. Consumer clients can also turn to Portugal's Electronic Complaints Book and consumer alternative dispute resolution bodies.
Contact
Any question about these terms can be answered at geral@kuboloko.pt or via WhatsApp +351 927 789 544.