Digital assistant for WhatsApp and website
An assistant that replies to customers on WhatsApp and your website any time of day, answers questions and never leaves a message unanswered. It's built for each business and works for any type of business.
What is Kubo Loko's digital assistant?
It's an assistant that handles your customers for you, on WhatsApp and on your website, any time of day. It answers common questions and makes sure no message goes unanswered.
It's set up to fit each business and it doesn't sound robotic.
- Replies on WhatsApp and your website
- Available any time of day
- Set up to fit the business
- Doesn't sound robotic
How it works
It's WhatsApp automation: flows set up in advance that recognise the most common questions — opening hours, address, prices, availability, how to order — and answer on the spot, without anyone on your side having to be at a computer.
It isn't an open-ended, anything-goes chat. When someone asks something the flows don't cover, the assistant hands the conversation to a person automatically, without the customer having to ask.
- Automated flows for the usual questions
- Instant reply, any time
- Automatic handoff to a person when needed
What it's for
It's there so you don't lose enquiries just because nobody was around to reply. The assistant answers straight away, at any time of day, and makes sure no message goes unanswered.
It takes the routine questions off your plate and leaves you only what actually needs your attention.
Who is it for?
Any type of business that gets customer messages through WhatsApp or the website and can't reply to all of them in time.
How long setup takes
Usually about a week, depending on how many questions and flows your business needs and how quickly you get us the information: hours, standard answers, where to route what.
Simpler cases are ready faster; cases with lots of different scenarios take longer.
How it fits into the Kubo Loko offer
The digital assistant works from your website and your WhatsApp, so it pairs naturally with website design: the site is the base the assistant works from.
It's an add-on to any package, quoted separately after a free initial conversation. The Dominate package already includes one WhatsApp automation.
Lisbon, the south bank and the rest of Portugal
Kubo Loko works mostly with businesses in Lisbon, Almada, Setúbal, Barreiro and Moita. Websites, local SEO and the digital assistant are done remotely for the rest of the country; for photography and aerial content we arrange a visit. These are service areas, not addresses — Kubo Loko has no office open to the public.
The assistant lives on your site
The digital assistant works from your website and your WhatsApp. If you don't have a fast, well-structured site yet, that's where it makes sense to start.
See the website design serviceQuestions about the digital assistant.
It's an assistant that replies to customers on WhatsApp and your website any time of day, answers questions and never leaves a message unanswered. It's set up to fit each business and doesn't sound robotic.
Yes. It works on WhatsApp and on your website, the two channels customers usually message first.
Any type of business that gets customer messages through WhatsApp or the website and can't reply to all of them in time.
Yes. It replies any time of day, including outside business hours, so enquiries don't get lost.
No. The assistant handles repetitive first-contact questions — hours, address, prices, how to order — to free up your time. More complex conversations reach a person automatically. It supports your customer service, it doesn't replace the person who decides.
The assistant hands the conversation to a person automatically. It doesn't guess or make things up: when a request falls outside the set-up flows, it routes it to someone on your side to handle.
Usually about a week, depending on how many flows and scenarios your business needs and how quickly you get us the information. Simple cases are ready faster.
It's an add-on quoted separately after a free initial conversation, and it stacks onto any package. The Dominate package already includes one WhatsApp automation.
Want to stop missing messages?
Tell us how you get enquiries today and what you'd like to automate. We reply within 48h, with a free proposal.